Refund policy

🔄 REFUND POLICY — RUN CART

At Run Cart, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Returns

To be eligible for a return, your item should be in the same condition in which you received it, unused or unworn when applicable, and in its original packaging where reasonably possible.

To begin a return, contact us at runcart.95@gmail.com with your order number and reason for the return.

Please do not send a product back without first contacting us. We will provide return instructions after reviewing your request.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your product is damaged, defective, or incorrect, contact us as soon as possible at runcart.95@gmail.com.

Please include your order number and photos or other reasonable evidence showing the issue. If the claim is approved, we will provide an appropriate solution, which may include a replacement or refund.

Cancellations

Orders may be canceled before they have been processed or fulfilled.

If your order has already been fulfilled or shipped, we cannot guarantee cancellation. You may instead request a return after receiving the product, subject to this Refund Policy.

Refunds

Once an approved return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges, if any, are generally non-refundable unless the item arrived damaged, defective, incorrect, or otherwise required by applicable law.

Contact Us

For questions regarding returns or refunds, contact:

Run Cart
runcart.95@gmail.com